CRM Solutions Service
At Xibtech, we help businesses build stronger customer relationships and operations through our CRM services. Our team specializes in implementing, developing, and integrating CRM systems to the unique needs of each organization. Our team specializes in implementing, customizing, and integrating leading CRM platforms, including Odoo, Zoho, Salesforce, and Microsoft Dynamics.
We have successfully delivered CRM solutions across retail, e-commerce, healthcare, real estate, and hospitality, enabling businesses to improve customer engagement, enhance sales performance, and optimize service delivery.
Our services go beyond standard deployment — we customize CRM workflows, integrate with ERP, marketing automation, and third-party applications, and ensure a seamless user experience that empowers your teams to perform at their best.
Industry Wise Expertise
Real Estate CRM
- Lead & Contact Management (Salesforce, Zoho CRM, Odoo)
- Sales Pipeline & Deal Management
- Property & Inventory Management Integration
- Customer Journey Automation
- Contract & Document Workflow Automation (DocuSign, Conga)
- Tenant & Property Management Modules
- Franchise & Branch Management Configuration
- Real-time Analytics & Dashboards (Tableau, Power BI, Einstein Analytics)
- AI Predictive Lead Scoring & Buyer Behavior Analytics
- WhatsApp & Omni-channel Integration (Twilio, MessageBird)
- Mobile CRM for Field Agents
Retail & eCommerce CRM
- Customer Segmentation & Personalization
- Omnichannel CRM Integration (POS, Website, Social, WhatsApp)
- Loyalty Program Automation
- Order & Inventory Synchronization
- Customer Support Automation (Chatbots, Service Cloud)
- Campaign & Coupon Management
- Customer Feedback & Review Management Systems
- Integration with ERP & Payment Gateways
- Upsell/Cross-sell Automation
Manufacturing CRM
- B2B Account & Opportunity Management
- Dealer & Distributor Relationship Management
- Quotation & Pricing Automation (CPQ Tools)
- Service & Warranty Management
- Inventory & Supply Chain Integration (ERP sync)
- Field Service Automation
- Partner Portals (Experience Cloud / Zoho Creator)
- Workflow Automation for Order-to-Delivery
- KPI Dashboards & Predictive Sales Forecasting